Cadangan akan ditunjukkan selepas menaip dalam input carian. Gunakan anak panah atas dan bawah untuk menyemak. Gunakan enter untuk memilih. Jika pemilihan adalah frasa, frasa itu akan dimasukkan ke carian. Jika cadangan adalah pautan, penyemak imbas akan menavigasi ke halaman tersebut.
Cara

Cara Pusat Resolusi membantu anda

Need to send or request money for things related to your Airbnb trip or Airbnb Experience? No problem! Go to the Resolution Center to open a refund or payment request.

You have up to 60 days after your reservation’s checkout date to submit a Resolution Center request.

One thing to note: You may need to add a payment method before sending or requesting money through the Resolution Center.

Need more help?

Every now and then, Hosts and guests aren’t able to make it work. If you haven’t come to an agreement, you’ll see the option to ask Airbnb to help you mediate.

Issues must be reported to Airbnb with 72 hours of discovery to be eligible under our Rebooking and Refund Policy.

From there, a dedicated team member will review the info provided by everyone and ask questions (if necessary) before making a final decision.

Getting reimbursed for damage

Sometimes accidents happen, which is why there’s AirCover for Hosts.

AirCover for Hosts is top-to-bottom protection that gives Hosts $1 million in damage protection and $1 million in liability insurance. It’s always included and always free whenever you host.

If a guest causes damage to your place or belongings during an Airbnb stay, you can file an AirCover for Hosts request through our Resolution Center. Learn about the process.


Find tips on how to navigate hosting challenges and plan for the unexpected in the Resource Center.

Adakah artikel ini membantu?

Artikel berkaitan

Dapatkan bantuan dengan tempahan anda, akaun dan banyak lagi.
Log masuk atau daftar